At Modexxa, we are committed to delivering your products safely, securely, and within the promised timeframe. Our shipping process is streamlined to ensure timely dispatch, real-time tracking, and reliable delivery through trusted logistics partners.
All orders are processed within 1–2 business days (excluding weekends and holidays) after successful payment confirmation. Once your order is processed, it is prepared for dispatch and handed over to our shipping partner.
We offer standard and express shipping options based on your location and selected delivery speed. Estimated delivery times are as follows:
Standard Shipping: 4–7 business days
Express Shipping: 2–4 business days
International Shipping: 7–14 business days (depending on destination and customs clearance)
Note: Delivery timelines may vary due to external factors like weather conditions, logistics delays, or remote locations.
Shipping charges are calculated based on the weight, dimensions, and destination of the order. Final shipping costs will be displayed at checkout before payment.
Free Shipping is available on orders above the minimum threshold specified on the website.
International shipping charges may include customs duties, VAT, or import taxes applicable in the destination country (to be borne by the customer).
Once your order is shipped, a tracking number and shipping confirmation email will be sent to your registered email ID. You can track the shipment status through the link provided.
If you face any issues with tracking or delayed delivery, please contact us at support@modexxa.com.
If a package is undeliverable due to an incorrect address, failed delivery attempts, or refusal to accept, it will be returned to us. Re-shipping may be arranged at the customer’s request, subject to additional shipping charges.
If your order is received with visible damage or if any items are missing, notify us within 48 hours of delivery by emailing claims@modexxa.com with photographic proof. Our support team will initiate a resolution process promptly.
For international deliveries, Modexxa is not responsible for customs delays or additional charges imposed by local authorities. Customers are advised to check their country’s import regulations before placing orders.
For any further assistance related to shipping, reach out to our customer service team via support@modexxa.com or call our helpline during business hours.
